Terms & Conditions
1. Introduction
Welcome to Harsha Auto. By accessing or using our website, showroom services, or purchasing any vehicle, part, or service from us, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.
2. Definitions
- “Company” / “We” / “Us” refers to Harsha Auto, including its subsidiaries and branches.
- “Customer” / “You” refers to any individual or entity purchasing or availing services from Harsha Auto.
- “Services” include vehicle sales, test drives, financing assistance, insurance, servicing, and any ancillary services provided by Harsha Auto.
3. Vehicle Prices & Availability
- All prices displayed on our website or communicated by our sales team are indicative and subject to change without prior notice due to manufacturer revisions, government taxes, and applicable fees.
- Availability of vehicles, models, colours, and variants may vary; booking does not guarantee delivery until confirmed in writing.
4. Booking & Payments
- Bookings are accepted upon receipt of the prescribed booking amount.
- Booking amounts are generally non-refundable unless specifically stated in writing.
- Final payment must be made before vehicle delivery. Financing arrangements with third-party banks or NBFCs are subject to approval.
5. Vehicle Delivery
- Estimated delivery dates are indicative and subject to manufacturer dispatches, logistics, and other external factors.
- The Company shall not be liable for delays beyond its control.
6. Warranties & Service
- Vehicles sold by Harsha Auto are covered by the manufacturer’s standard warranty policy.
- Extended warranty or service plans are available as per manufacturer terms and are optional.
7. Test Drives
- Test drives are subject to availability and customer eligibility (valid driver’s licence, age, etc.).
- Customers shall be responsible for any loss or damage arising from negligent driving during test drives.
8. Cancellations & Refunds
- Cancellations must be made in writing.
- Refunds (if applicable) will be processed after deducting administrative charges and subject to manufacturer policies.
9. Insurance, Registration & Road Tax
- Harsha Auto assists with insurance and registration of vehicles as per customer request.
- All statutory payments, including road tax, insurance premium, and registration fees, are borne by the customer.
10. Limitation of Liability
- Harsha Auto shall not be liable for indirect or consequential damages arising out of the purchase or use of vehicles or services.
- Liability for direct damages shall not exceed the value of the transaction in dispute.
11. Intellectual Property
- All content, images, and logos used on our website, brochures, and promotional materials are the property of Harsha Auto or its licensors.
- Any unauthorised use is prohibited.
12. Privacy
- Customer data collected during inquiries, bookings, or service visits will be used strictly in accordance with our Privacy Policy.
- Harsha Auto may share your details with third-party service providers (banks, insurers) to complete your request.
13. Governing Law & Jurisdiction
- These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of courts located in Chennai, Tamil Nadu.
14. Amendments
- Harsha Auto reserves the right to amend these Terms & Conditions at any time without prior notice.
- Changes will be effective once posted on our website or communicated via official channels.